TLDR: Short on time and want to jump straight to the answer?
As per our research, the best Interactive Voice Response (IVR) Software for most people is Ameyo.
Interactive voice response (IVR) is a real-time, on-demand telephone service that allows consumers to speak with a real person, and even get recorded responses from that person. In the past few years, many businesses have been using IVRs o help alleviate customer service complaints and generate leads. IVR chatbots can be set up to reply to messages using a human voice or automated system. Voice response systems let you talk directly to customers or prospects about products, services, or events on your website. They are used by thousands of businesses in all industries. Most firms define IVR as a software system that enables customers to interact with a live person, either over the phone or in person. IVRs can also help small businesses manage massive numbers of incoming calls. They can help callers avoid having their calls passed on to automated systems.
After researching dozens of Interactive Voice Response (IVR) Software options available in the market today, we have compiled this list of top 8 Interactive Voice Response (IVR) Software to help you find the perfect solution based on your specific needs.
The 8 Best Interactive Voice Response (IVR) Software
Here are our top picks for the best Interactive Voice Response (IVR) Software,
- Ameyo – Overall Best IVR Software
- Freshdesk Contact Center – Simple and Easy to Use Interactive Voice Response Software for Beginners
- Zendesk – Most Popular Interactive Voice Response System
- Exotel – Most Versatile IVR System for Flexibility and Customization
- Voxco – Best IVR Solution with Fast and Reliable Support
- Genesys – Most Affordable IVR Vendor
- CoreDial – Best Freemium IVR Service
- Nuance – Top Rated Interactive Voice Response Software
So, let’s read on further to get a complete idea of our top Interactive Voice Response (IVR) Software picks for this year.
1. Ameyo – Overall Best IVR Software
Ivr system is a software solution for call centers to automatically answer & route calls to the right agent/Department using CRM integration. Ivr (Interactive voice response) System solution – ameyo.
2. Freshdesk Contact Center – Simple and Easy to Use Interactive Voice Response Software for Beginners
Ivr stands for interactive voice response system is an automated telephony system that interacts with callers through prerecorded voice menus or instructions. It collects caller input in the form of dialpad presses and routes the call to submenus or call center agents as the case may be to solve caller queries. Ivr system – freshdesk contact center (Formerly freshcaller).
3. Zendesk – Most Popular Interactive Voice Response System
Give customers fast answers and route them where they want to go with powerful and easy-to-use ivr software from zendesk. The best ivr software from zendesk.
4. Exotel – Most Versatile IVR System for Flexibility and Customization
With exotel’s ivr service, you can sound professional with automated greetings, route calls to agents and give customers a better overall experience. Start a free trial today!. Interactive voice response (Ivr) – ivr system – ivr software – exotel.
5. Voxco – Best IVR Solution with Fast and Reliable Support
Maximize productivity with voxco ivr. Our best in class ivr survey software is your best bet for cost effective surveys and messaging. Try us out now!. Ivr survey software – inbound & outbound mode – voxco.
6. Genesys – Most Affordable IVR Vendor
Deliver personalized self-service and interactive voice response (Ivr) Capabilities that increase customer satisfaction and efficiency. Ivr and self-service capabilities – genesys.
7. CoreDial – Best Freemium IVR Service
Corenexa’s interactive voice response technology allows businesses to send out important updates and set up 24/7 self-service customer support. Corenexa ivr – interactive voice response systems – coredial follow us on LinkedIn follow us on facebook follow us on Twitter.
8. Nuance – Top Rated IVR Service
Make self-service effortless, increase customer satisfaction, and improve your contact center results with conversational ivr from nuance. Conversational ivr – interactive voice response – nuance SVG gradient star icon virtual assistant icon call center icon arrow pointing down icon money time icon gatekeeper icon percentage increase icon.
Final Thoughts – Best Interactive Voice Response (IVR) Software
The right Interactive Voice Response (IVR) Software for you, depends on your specific needs, of course. Most of our top Interactive Voice Response (IVR) Software picks include a free trial, so don’t be shy about trying a few different brands until you find a perfect fit.
In review, here are our top 8 picks for the best Interactive Voice Response (IVR) Software.
|Name||Use Case||Website Link|
|1. Ameyo||Overall Best IVR Software||Try Now|
|2. Freshdesk Contact Center||Simple and Easy to Use Interactive Voice Response Software for Beginners||Try Now|
|3. Zendesk||Most Popular Interactive Voice Response System||Try Now|
|4. Exotel||Most Versatile IVR System for Flexibility and Customization||Try Now|
|5. Voxco||Best IVR Solution with Fast and Reliable Support||Try Now|
|6. Genesys||Most Affordable IVR Vendor||Try Now|
|7. CoreDial||Best Freemium IVR Service||Try Now|
|8. Nuance||Top Rated Interactive Voice Response Software||Try Now|
We hope that you found this guide helpful in choosing the best Interactive Voice Response (IVR) Software for your specific needs. Feel free to share the article with your friends and help spread the knowledge.