TLDR: Short on time and want to jump straight to the answer?
As per our research, the best Issue Tracking Software for most people is Zendesk.
Typically, issue tracking systems will show you the status of each issue that is assigned to you. They can also provide details such as when the issue was created, how long it has been pending, and how many other users are affected by it. Issue tracking software is an easy way for your employer to monitor your work tasks, track tasks that fall within specific time frames, and save time spent refilling your issue tracker with new tasks. The goal of issue tracking software is to keep track of all of the customer communications, tasks, and issues with your business.
After researching dozens of Issue Tracking Software options available in the market today, we have compiled this list of top 8 Issue Tracking Software to help you find the perfect solution based on your specific needs.
The 8 Best Issue Tracking Software
Here are our top picks for the best Issue Tracking Software,
- Zendesk – Overall Best Issue Tracking Software
- Zoho Desk – Simple and Easy to Use Issue Tracking System for Beginners
- ProProfs Help Desk – Most Popular Issue Management Software
- Freshdesk – Most Versatile Ticket Tracking Software for Flexibility and Customization
- Jira – Best Issue Tracking Tool with Fast and Reliable Support
- DoneDone – Most Affordable Ticket Tracking System
- YouTrack – Best Freemium Issue Management System
- Gemini Tracker – Top Rated Issue Tracking System
So, let’s read on further to get a complete idea of our top Issue Tracking Software picks for this year.
1. Zendesk – Overall Best Issue Tracking Software
The right issue tracking software will put an end to your troubles. Learn how zendesk support’s agile system makes it easy to manage, track, and resolve tickets, incidents, and problems. The leader in issue tracking software – zendesk.
2. Zoho Desk – Simple and Easy to Use Issue Tracking System for Beginners
What is issue tracking software? ⇒ why issue tracking system? ⇒ benefits of issue tracking? ⇒ how to use zoho desk issue tracking? ⇒ learn more. What is issue tracking software- advanced help desk system.
3. ProProfs Help Desk – Most Popular Issue Management Software
Proprofs help desk is the best issue tracking software. Organize, prioritize, discuss, track & close customer issues, bugs & requests with collaboration tools. Help desk issue tracking software – proprofs desk support.
4. Freshdesk – Most Versatile Ticket Tracking Software for Flexibility and Customization
Freshdesk is the issue tracking software your support team needs. Track and respond to all customer interactions from one place and provide benchmark customer service. Customer issue tracking software – freshdesk.
5. Jira – Best Issue Tracking Tool with Fast and Reliable Support
Plan, track, and manage your agile and software development projects in jira. Customize your workflow, collaborate, and release great software. Jira – issue & project tracking software – atlassian.
6. DoneDone – Most Affordable Ticket Tracking System
Customer support software, project management and bug tracking all wrapped into one tool that makes getting work done, simple. Manage projects and customers in one task, bug, & issue tracker software. – donedone.
7. YouTrack – Best Freemium Issue Management System
Everything together in one place. Track tasks, manage projects, maintain a knowledge base, collaborate, and deliver great products. Designed with all the members of your team in mind. Free for teams of 10. In our cloud or on your server. Youtrack: Project management for all your teams.
8. Gemini Tracker – Top Rated Issue Management System
Gemini is an agile project tracker with issue tracking and help desk ticketing going beyond project management software. Download a free trial today!. Gemini tracker – countersoft.
Final Thoughts – Best Issue Tracking Software
The right Issue Tracking Software for you, depends on your specific needs, of course. Most of our top Issue Tracking Software picks include a free trial, so don’t be shy about trying a few different brands until you find a perfect fit.
In review, here are our top 8 picks for the best Issue Tracking Software.
| Name | Use Case | Website Link |
|---|---|---|
| 1. Zendesk | Overall Best Issue Tracking Software | Try Now |
| 2. Zoho Desk | Simple and Easy to Use Issue Tracking System for Beginners | Try Now |
| 3. ProProfs Help Desk | Most Popular Issue Management Software | Try Now |
| 4. Freshdesk | Most Versatile Ticket Tracking Software for Flexibility and Customization | Try Now |
| 5. Jira | Best Issue Tracking Tool with Fast and Reliable Support | Try Now |
| 6. DoneDone | Most Affordable Ticket Tracking System | Try Now |
| 7. YouTrack | Best Freemium Issue Management System | Try Now |
| 8. Gemini Tracker | Top Rated Issue Tracking System | Try Now |
We hope that you found this guide helpful in choosing the best Issue Tracking Software for your specific needs. Feel free to share the article with your friends and help spread the knowledge.
